In managing the best results for our clients we invest in a Support Desk department in addition to our underwriting and claims teams.
Our Support Desk has following purposes:
- service and information tool for our clients;
- a management tool to optimize our talents as marine insurance specialist;
- to supports our Collective Knowledge Approach
Our support desk professionals are at our clients’ disposal for any question they may have about their business. It does not matter whether it is a technical, practical or legal issue. It can be a question on your charter party, bill of lading or a legal matter. Our support desk professionals are there to answer all questions. We have the intelligence and database to assist and provide information.
As a management tool our Support Desk are keeping underwriting and claims professionals more focused on their core competences; it enhances the risk management skills that we can provide and it supports the management of the client relation.
To substantiate our Collective Knowledge Approach and invite our clients to actively participate we built a place where information and knowledge comes together. Please visit
www.RaetsCommunity.com and join.
